General Error

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Graham
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General Error

Post by Graham » Fri Jun 12, 2009 5:14 am

Morning David,

I hope that you and your family are well.
Could you please help me with a problem I'm having on my site, I updated to phpBB3.0.5 and all seemed to go well.

When I try to send a PM I get the following error message,
Could not find email template file [ ./language/en/en/email/privmsg_notify.txt ]
The problem is with en/en but I don't know where to look to sort it out the same happens with email. It does not happen to everyone on the site, just myself and one other I think.
Just checked and it has put the messages in to my outbox ready to be sent?
Just checked with the member I sent them to and she got them all?

Thanks
Graham

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DavidIQ
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Re: General Error

Post by DavidIQ » Fri Jun 12, 2009 7:44 am

That's interesting. I wonder what other email templates you're missing. Best solution in this case is to download a phpBB 3.0.5 zip package and simply upload the entire language/en/email directory contained within...or at least the ones that are missing so that if you've modified any of the email templates you don't lose the changes.

Graham
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Re: General Error

Post by Graham » Fri Jun 12, 2009 12:28 pm

Hi David

I just uploaded everything in the lang/email folder to my site.
Still no luck :cry:

I click submit
Get the error,
Go back to index page,
Go back to messages and it's in the outbox ready to be sent?

Could it be a bug in 3.0.5?

I guess I could upload all of the files in 3.0.5 then just reinstall my modes but it seems a bit long winded.

Edit:
David not sure if this will be of help?
Test account
User name: phpBBTest
Password: phpBBpass1 (case sensitive)

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DavidIQ
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Re: General Error

Post by DavidIQ » Fri Jun 12, 2009 10:14 pm

Run these two queries and see what they return:

Code: Select all

SELECT * FROM phpbb_config WHERE config_name = 'default_lang'

Code: Select all

SELECT user_lang FROM phpbb_users WHERE user_id = 128
If they both return /en only then try purging your forum's cache.

Graham
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Location: UK
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Re: General Error

Post by Graham » Sat Jun 13, 2009 3:02 am

Morning David,

The first one returned this:

Code: Select all

config_name 	config_value 	is_dynamic
 default_lang 	       en 	              0
The second this:

Code: Select all

user_lang
    en
I purged the cache but still get the error.
Interestingly if I click submit to send a PM, then get the error message, go back and click submit again maybe say do this 10 times then finally go to board index when I return to my PM's there would be 10 PM's in my outbox?

Dave just edited this as I was commenting on some topics did four OK but on the fifth I got this?

Code: Select all

Could not find email template file [ ./language/en/en/email/forum_notify.txt ]
Returned to index page and the commented had been posted.
Just thought it might help
By the way get the same error message when trying to send an email

Code: Select all

Could not find email template file [ ./language/en/en/email/profile_send_email.txt ]
Thanks
Graham

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DavidIQ
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Re: General Error

Post by DavidIQ » Sat Jun 13, 2009 8:45 am

The quick fix would be to create another en directory in the en directory and copy the email folder to it. I'm still investigating and asking the team about it but so far the answer is...wtf?!?!?

Also you might want to consider updating if you haven't already to 3.0.5.

Graham
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Re: General Error

Post by Graham » Sat Jun 13, 2009 3:15 pm

Thanks David,

It's since I updated to 3.0.5 that the problem started! :lol:

As a quick fix I put an en folder in the en folder then put the email folder in that, all is working perfectly?

Guess I can live with that till someone figures out what may be causing it.

Thanks for the help
Graham

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DavidIQ
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Re: General Error

Post by DavidIQ » Fri Jun 05, 2015 6:00 am

3.1 has been out for almost a year. Where have you been???? :lol:

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